SELECTED WORK
OUTCOME
We turned a two-week process into a two-day. That is not an efficiency gain, that is a different capability.
INSIGHTS
Agent readiness starts before agents
We found that teams with the clearest path to automation shared one characteristic: the work was already structured into repeatable steps, with defined inputs, outputs, and human checkpoints. Where teams were not ready, the problem was not the technology. The workflow itself had never been made explicit.
What determines agent readiness is not technical sophistication alone. It is whether the work has been made legible enough for someone else, human or machine, to follow.
THE PRACTICE
I help teams turn individual use of AI into shared, durable ways of working.
That starts with discovery: maturity assessment, use case mapping, and workflow analysis to find where work repeats, where it is manual, and where it does not require human judgment. That becomes the basis for what follows: enablement, augmentation, and automation grounded in how the team actually works.