AI transformation
journey
Mapping the AI UX transformation journey: How frameworks and assessments work together
As UX teams navigate the transition to AI, they need both strategic guidance and practical evaluation tools. This guide maps how our key frameworks and assessments complement each other to provide a complete transformation roadmap.
The assessment ecosystem
The journey to effective AI UX implementation requires understanding both where your organization stands (current state) and where you need to go (target state).
Our assessments address different dimensions of this journey:
Assessment relationship map
How the assessments differ
The Four Shifts as integrating framework
The Four Shifts framework serves as the conceptual backbone connecting all assessments and transformation tools:
Four Shifts as integrating framework
Maturity progression within the Four Shifts
Each shift progresses through five maturity levels:
Implementation pathway
Effective AI UX transformation requires a connected path from strategy to practice. Our assessment ecosystem is designed to move from foundational alignment to detailed workflow improvements.
The sequence is:
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Organizational readiness assessment: Evaluate leadership, structures, and strategic enablers
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AI UX Maturity assessment: Benchmark practices across the Four Shifts
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Workflow changes: Identify tactical changes to support maturity growth
This strategic-to-tactical progression ensures that foundational gaps are addressed before teams tackle workflow details.
Key integration points
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Organizational readiness highlights where leadership support and structural change are needed.
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Maturity assessment identifies the most critical gaps across strategy, research, design, and collaboration.
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Workflow changes translates maturity goals into everyday practices.
Resources and next steps
To get started:
By working through these assessments in sequence, you can build a coherent, actionable strategy that strengthens both your organizational foundation and UX practices—laying the groundwork for sustainable, AI-driven success.