AI UX toolbox

Practical tools, frameworks, and guides to help you lead AI UX transformation

This toolbox is designed for UX leaders, researchers, and cross-functional teams navigating the shift from traditional UX to AI-integrated systems. Whether you're assessing your team's readiness, adapting your research methods, or building flexible, trustworthy AI experiences—this is where theory meets action.

Explore diagnostic assessments, research protocols, design templates, and collaboration models—all grounded in the Four Shifts of AI UX. Each tool is paired with articles that provide strategic context and real-world guidance to help you make AI UX work in practice.

This is a living toolkit, built with and for the community—your feedback, use cases, and insights will shape what comes next.

FOUNDATIONS & STRATEGIC FRAMEWORKS

→ Build shared language, vision, and readiness

The Four Shifts of AI UX: A framework for systemic design transformation

Our signature framework guides UX leaders through the comprehensive transformation needed for AI. Explore the strategic, research, design, and collaboration shifts that enable effective AI experiences.

STRATEGY | FRAMEWORK

AI UX maturity model: The five levels of AI UX

Assess where your organization stands in its AI UX journey and identify practical next steps. This model maps the progression from traditional UX to transformative AI experiences.

STRATEGY | FRAMEWORK

AI UX maturity assessment

Measure your team's current level of AI UX maturity. This tool helps identify strengths, gaps, and actionable steps across strategy, research, design, and collaboration.

MATURITY | ASSESSEMENT

ORGANIZATIONAL READINESS & LEADERSHIP

Why AI keeps missing the mark—and what it will take to deliver real value

Organizations struggle to implement AI due to disconnects between vision, technology, and user experience. Learn how aligning these elements creates a foundation for successful AI implementation.

LEADERSHIP | ALIGNMENT

Assessing organizational readiness for AI UX

Evaluate your organization's readiness to support AI UX transformation. This tool highlights structural enablers, leadership alignment, and team maturity to guide strategic next steps.

READINESS | DIAGNOSTIC

AI implementation that works: The organizational foundations of successful transformation

Discover the leadership, process, and team structures that enable AI to deliver tangible business outcomes. This article outlines the organizational foundations necessary for AI success.

LEADERSHIP | ALIGNMENT

Retooling vs. Retrofitting: Elevating UX from interface design to strategic partner

UX must evolve from a downstream function to a strategic partner in AI development. Learn how UX professionals can help organizations navigate AI's complexity and build user trust.